Work Experience

Northern Kentucky University

Academic Coordinator                                                                    06/2017-Present

Haile/US Bank College of Business Center for Student Excellence 

  • Greet students, in person and by phone, schedule Advising Appointments.

  • Route mail, email, phone calls, and walk-ins. 

  • Maintain computer systems supporting scheduling, phones and television slideshow.

  • Support the Assistant Dean, Director of Advising, Director of Recruitment and Retention and All Advisors.

  • Calendar coordination, meetings, room scheduling, and travel arrangements.

  • Assist in preparing and coordinating large College of Business Events, such as Freshman Orientation and Career Connections.

  • Software experience includes:  Blackboard, SAP, US Bank Procard Portal, Doodle Poll, Dropbox, and Qualtrics

  • SAP experience includes: Purchase Requisitions, Parked Vendor Invoices, Business Explorer Reporting and Time Administration.

  • Maintain and streamline COB web pages and assist with Social Media interfaces.

  • Maintain college inventories, including supplies, keys, computers and moveable assets.

  • Manage 2-3 Student workers: hiring, training, supervising and assist with personal development.

Administrative Assistant                                                               09/2015-06/2017

Office of the Dean, Haile/US Bank College of Business

  • Greet guests and colleagues as first point of contact for staff; route mail, email, phone calls, and walk-ins. 

  • Support the Dean, Associate Dean, Business Officer, and Project & Events Manager, including calendar coordination, meetings, room scheduling, and travel arrangements.

  • Assist in preparing and coordinating large College of Business Events, such as Business Week and Spring Awards.

  • Software experience includes:  Blackboard, SAP, US Bank Procard Portal, Doodle Poll, Dropbox, and Qualtrics

  • SAP experience includes: Purchase Requisitions, Parked Vendor Invoices, Business Explorer Reporting and Time Administration.

  • Maintain and streamline COB web pages and assist with Social Media interfaces.

  • Maintain college inventories, including supplies, keys, computers and moveable assets.

  • Assist Project & Events Manager in hiring, training and supervising student workers.

Manager, Baker-Bird Winery                                                          03/2011-07/2015

  • Increased sales by 2000%, and grew Customer and Employee bases.

  • Created, arranged, and coordinated large events at the winery.

  • Researched and maximized multiple economical advertising strategies.

  • Worked with multiple media outlets, designing commercials, videos, ads, flyers, and press releases.

  • Maintained website, Facebook page, and calendar of events.

  • Developed marketing plans, as well as annual employee goals and reviews.

  • Recruited, hired and trained new employees, and promoted education and advancement avenues for staff.

  • Developed, managed, and maintained inventory processes.

  • Instituted Salesforce for tracking and maintaining potential and existing clients.

Assistant Tourism Director, City of Augusta                               12/2008-03/2011

  • Field Phone Calls, Visitors, Dignitaries

  • Coordination of large-scale events.

  • Participated in Regatta Committee, Ghost Tour Committee, and Shopkeepers Association.

  • Assisted in the design of select grant applications and participated in the application for Scenic Byway Designation.

Stay-at-Home Mother of Three                                                   01/2001-12/2008

Rivers Edge Jewelry, personal hobby                                                     2004-2015

  • Designed beaded jewelry pieces, developed website, and attended multiple craft shows marketing jewelry.

Fidelity Investments                                                                       08/1990-01/2001

      Senior Project Manager, Service Installation                            11/99-01/2001

  • Senior Project Manager responsible for definition, installation, and testing of required plan rules of new and existing Mid/Large

        and Large 401K plan relationships.

  • Participated on project teams and lead the Service Installation Group on enhancements, rollouts of new services, and new technology.

    Systems Analyst                                                                                     11/98-11/99

    Senior Project Manager, Service Installation Group                      12/94-11/98

    Workstation Technical Specialist, Workstation Support Group 08/92-12/94

    Senior Secretary, Client Information Services Department       08/91-08/92

    PC Specialist, Tempworks                                                                08/90-08/91

The New England

  Brokerage Cashier, New England Securities Brokerage                09/89-08/90

  Administrative Assistant, New England Securities Investment Partnerships

                                                                                                                   02/89-09/89

  Pension Trust Coordinator, Employer Plan Services                    03/88-02/89